When is the waiting list going to open?

The Housing Authority of Maricopa County will accept applications for the Rose Terrace Project Based Voucher (PBV) waitlist, bedroom sizes 2-5 ONLY, beginning at 8 a.m. on March 29, 2020 through April 12, 2021 @ 8 a.m. (MST).

Where do I apply?

Apply on the Housing Authority of Maricopa County’s PHA Applicant portal at https://portal.maricopahousing.org

Registration is required, and prospective applicants must login to apply. The application will only be available during the waitlist opening. Paper applications will not be accepted; however, if you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes.

How do I apply?

You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist interest application. See the Public Notice for a list of public computers.

If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes.

I am elderly, or disabled, or I have limited English proficiency and require accommodation.

For accommodations for persons with disabilities in braille, large print, additional time, or translation for persons speaking another language, please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org at any time before or during the waitlist opening; TDD 602-744-4540.

If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM.  The waitlist helpline will not be active before or after the waitlist opening closes.

After I apply, why does it take so long to receive assistance?

The Housing Authority is not able to pull names from the wait list until a project based voucher unit becomes available. Wait time depends on unit availability. Applicants when selected from a waitlist are invited to complete a formal application to determine eligibility for the program.

What if I don’t have a computer?

Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at either Housing Authority offices, however, a number of public computers are available for your use. Refer to the Public Notice for a list of locations throughout the Valley for free computer access.

If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes.

Is there a separate waitlist for veterans, elderly, or disabled persons?

No – there is one waiting list for the Rose Terrace Project Base Voucher Property.

What will the process consist of when applying? Do I need to print anything?

Once you submit an application the Rent Cafe PHA Applicant portal will automatically email a confirmation message about your submission to the email address you used when registering for the portal. You  may choose to print the confirmation of submission.

Can I fill out a paper application?

Paper applications are not available. Applications for the waitlist can be done online or by telephone. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes.

How long will the waiting list be open?

14 days. Waitlist applications will be accepted March 29, 2021 @ 8:00 a.m. (MST) THROUGH April 12, 2021 @ 8 a.m. (MST)

If I have a felony will that automatically make me ineligible? What about any criminal activity?

No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on type of conviction and how long ago it took place. Those who have to register as a sex offender are not eligible.

Is there going to be anyone available to help fill out the application?

If you have technical questions, general waitlist application issues, or do not have internet access, a help desk representative is available by calling 602-744-4555. The representative you will speak to is only able to assist with the online application. The representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these questions, visit our websites at www.maricopahousing.org or call 602-744-4500

If you require accommodation, see Instructions for Persons with Disabilities and Persons with Limited English, or complete the waitlist application by telephone by calling 602-744-4555. The waitlist helpline will not be active before or after the waitlist opening closes.

What do I need to have when I apply?

Full names, social security numbers (if applicable), birth dates of all household members, and the household GROSS income (all sources and for all family members). If a family member does not have a social security number, you may enter 999-99-9999.

Do you have to be a citizen (legal) to apply?

Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist.

What do I do if I don’t have transportation?

If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, call 602-716-2100 for assistance.

How will I know I am on the waitlist?

The Housing Authority of Maricopa County will review applications to confirm occupancy eligibility for 2-5 bedrooms size and will then notify those who are ineligibles. The applicants that meet occupancy standards will be placed on the Rose Terrace Project Based Voucher waitlist and notified.

The applicant portal allows those added to a waitlist to (1) check waiting list status, (2) reply to future ‘Save My Spot’ inquires, and (3) when pulled from the waitlist complete the formal application (‘Certification for Intake’) process online.  Applicants not eligible for a 2-5-bedroom unit based on occupancy standards will have to reapply for assistance at another time.

How do I stay on the waitlist?

Once placed on the Rose Terrace PBV wailtlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the waitlist, applicants must respond to all correspondence received from the Housing Authority by stated deadlines or you will be removed from the waiting list.