Table of Contents
Rental Assistance Program Waitlist Openings FAQ’s
- July 2021 – Rose Terrace Project Base Voucher Frequently Asked Questions (FAQ)
- May 2021 – Apache ASL Trails & Rose Terrace (4 & 5 bedroom only) Project Base Voucher Frequently Asked Questions (FAQ)
- March 2021 (Historical Reference) – Rose Terrace Project Base Voucher Frequently Asked Questions (FAQ)
- June 2020 – HCV 2020 Interest Application Lottery Frequently Asked Questions
Affordable Housing Program Waitlist Openings FAQ’s
Emergency Housing Vouchers
Video Library
- New Applicant Portal User Video: Register & Apply
- Existing Applicant Portal User Video:f Login & Apply
- Rental Assitance Programs – Maintaining Waitlist Status
TOPIC: Specific Frequently Asked Questions
Waitlist Opening for Housing Authority of Maricopa County Rose Terrace Project Base Voucher Waitlist – – Monday, July 19, 2021 @ 8:00 a.m. (PST) Through August 9, 2021 @ 8:00 a.m. (PST). Depending on the volume of applications received the closing date may be extended*.
When is the waiting list going to open? |
The Housing Authority of Maricopa County of will be accepting waitlist applications for the Rose Terrace Project Based Voucher Waitlist – Monday, July 19, 2021 @ 8:00 a.m. (PST) Through August 9, 2021 @ 8:00 a.m. (PST). Depending on the volume of applications received the closing date may be |
Where do I apply? |
Apply on the Housing Authority of Maricopa County’s PHA Applicant portal at https://portal.maricopahousing.org</br /> |
How do I apply? |
You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist interest application. See the Public Notice for a list of public computers. If you require special assistance with the application process or you do not have internet access, you may contact the waitlist helpline Monday-Friday 8:00 AM – 3:00 PM at 602-744-4555. If you require phone-based assistance outside of the helpline hours, you must contact HAMC at least 48 hours in advance to make a call-in appointment. The waitlist helpline will not be active before or after the waitlist opening closes. |
I am elderly, or disabled, or I have limited English proficiency and require accommodation. |
For accommodations for persons with disabilities in braille or large print please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org at any time before or during the waitlist opening; TDD 602-744-4540. If you require special assistance with the application process or you do not have internet access, you may contact the waitlist helpline Monday-Friday 8:00 AM – 3:00 PM at 602-744-4555. If you require phone-based assistance outside of the helpline hours, you must contact HAMC at least 48 hours in advance to make a call-in appointment. The waitlist helpline will not be active before or after the waitlist opening closes. |
After I apply, why does it take so long to receive assistance? |
The Housing Authority is not able to pull names from the wait list until a project based voucher unit becomes available. Wait time depends on unit availability. Applicants when selected from a waitlist are invited to complete a formal application to determine eligibility for the program. |
What if I don’t have a computer? |
Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at either Housing Authority offices, however, a number of public computers are available for your use. Refer to the Public Notice for a list of locations throughout the Valley for free computer access. If you require special assistance with the application process or you do not have internet access, you may contact the waitlist helpline Monday-Friday 8:00 AM – 3:00 PM at 602-744-4555. If you require phone-based assistance outside of the helpline hours, you must contact HAMC at least 48 hours in advance to make a call-in appointment. The waitlist helpline will not be active before or after the waitlist opening closes. |
Is there a separate waitlist for veterans, elderly, or disabled persons? |
No – there is one waiting list for the Rose Terrace Project Base Voucher. All PBV wait lists are stratified by unit size lists and applicants household size must meet the occupancy standards for the available unit sizes. Applicants not eligible for a unit size based on occupancy standards will have to reapply for assistance at another time. See the occupancy standards table. |
What will the process consist of when applying? Do I need to print anything? |
Once you submit an application the Rent Cafe PHA Applicant portal will automatically email a confirmation message about your submission to the email address you used when registering for the portal. You may choose to print the confirmation of submission. |
Can I fill out a paper application? |
Paper applications are not available. Applications for the waitlist can be done online or by telephone. If you require special assistance with the application process or you do not have internet access, you may contact the waitlist helpline Monday-Friday 8:00 AM – 3:00 PM at 602-744-4555. If you require phone-based assistance outside of the helpline hours, you must contact HAMC at least 48 hours in advance to make a call-in appointment. The waitlist helpline will not be active before or after the waitlist opening closes. |
How long will the waiting list be open? |
21 days. Waitlist applications will be accepted Monday, July 19, 2021 @ 8:00 a.m. (PST) Through August 9, 2021 @ 8:00 a.m. (PST). Depending on the volume of applications received the closing date may be extended*. |
If I have a felony will that automatically make me ineligible? What about any criminal activity? |
No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on type of conviction and how long ago it took place. Those who have to register as a sex offender are not eligible. |
Is there going to be anyone available to help fill out the application? |
If you have technical questions, general waitlist application issues, or do not have internet access, a help desk representative is available by calling 602-744-4555. The representative you will speak to is only able to assist with the online application. The representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these questions, visit our websites at www.maricopahousing.org or call 602-744-4500 If you require accommodation, see Instructions for Persons with Disabilities and Persons with Limited English, or complete the waitlist application by telephone by calling 602-744-4555. The waitlist helpline will not be active before or after the waitlist opening closes. |
What do I need to have when I apply? |
Full names, social security numbers (if applicable), birth dates of ALLL household members, and the household GROSS income (all sources and for all family members). If a family member does not have a social security number, you may enter 999-99-9999. |
Do you have to be a citizen (legal) to apply? |
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist. |
What do I do if I don’t have transportation? |
If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, call 602-716-2100 for assistance. |
How will I know I am on the waitlist? |
Notification of waitlist status will be sent to the applicant in writing by US Mail and to the applicants Rent Cafe registered email address. You may also login to Rent Cafe PHA to check your waiting list status.
The Housing Authority of Maricopa County will review applications to confirm occupancy eligibility and will then notify those who are ineligibles. Applicants must add all household members to the application before submitting. The applicant portal allows those added to a waitlist to (1) check waiting list status, (2) reply to future ‘Save My Spot’ inquires, and (3) when pulled from the waitlist complete the formal application (‘Certification for Intake’) process online. Applicants not eligible based on occupancy standards will have to reapply for assistance at another time. |
How do I stay on the waitlist? |
Once placed on the a wailtlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the waitlist, applicants must respond to all correspondence received from the Housing Authority by stated deadlines or you will be removed from the waiting list. |
Waitlist Opening for Housing Authority of Maricopa County Rose Terrace Project Base Voucher Waitlist (4 & 5 Bedroom only) & Apache ASL Trails Project Base Voucher Waitlist (1 & 2 Bedroom only) Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST)
When is the waiting list going to open? |
The Housing Authority of Maricopa County will accept applications for the Rose Terrace Project Based Voucher (PBV) waitlist, bedroom sizes 4-5 ONLY, beginning Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST) |
Where do I apply? |
Apply on the Housing Authority of Maricopa County’s PHA Applicant portal at https://portal.maricopahousing.org Registration is required, and prospective applicants must login to apply. The application will only be available during the waitlist opening. Paper applications will not be accepted; however, if you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How do I apply? |
You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist interest application. See the Public Notice for a list of public computers. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
I am elderly, or disabled, or I have limited English proficiency and require accommodation. |
For accommodations for persons with disabilities in braille or large print please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org at any time before or during the waitlist opening; TDD 602-744-4540. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
After I apply, why does it take so long to receive assistance? |
The Housing Authority is not able to pull names from the wait list until a project based voucher unit becomes available. Wait time depends on unit availability. Applicants when selected from a waitlist are invited to complete a formal application to determine eligibility for the program. |
What if I don’t have a computer? |
Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at either Housing Authority offices, however, a number of public computers are available for your use. Refer to the Public Notice for a list of locations throughout the Valley for free computer access. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
Is there a separate waitlist for veterans, elderly, or disabled persons? |
No – there is one waiting list for the Rose Terrace Project Base Voucher. And one waitlist for Apache ASL Trails property requirement: “eligible households where the head, spouse or co‐head is 55 years of age or older, or is disabled”* All PBV wait lists are stratified by unit size lists and applicants household size must meet the occupancy standards for the available unit sizes. Applicants not eligible for a unit size based on occupancy standards will have to reapply for assistance at another time. See the occupancy standards table. |
What will the process consist of when applying? Do I need to print anything? |
Once you submit an application the Rent Cafe PHA Applicant portal will automatically email a confirmation message about your submission to the email address you used when registering for the portal. You may choose to print the confirmation of submission. |
Can I fill out a paper application? |
Paper applications are not available. Applications for the waitlist can be done online or by telephone. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How long will the waiting list be open? |
14 days. Waitlist applications will be accepted Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST). If less than 50 applications are accepted for Apache Trails by the posted close date/time, the waitlist opening for Apache will be extended until that number is reached. |
If I have a felony will that automatically make me ineligible? What about any criminal activity? |
No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on type of conviction and how long ago it took place. Those who have to register as a sex offender are not eligible. |
Is there going to be anyone available to help fill out the application? |
If you have technical questions, general waitlist application issues, or do not have internet access, a help desk representative is available by calling 602-744-4555. The representative you will speak to is only able to assist with the online application. The representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these questions, visit our websites at www.maricopahousing.org or call 602-744-4500 If you require accommodation, see Instructions for Persons with Disabilities and Persons with Limited English, or complete the waitlist application by telephone by calling 602-744-4555. The waitlist helpline will not be active before or after the waitlist opening closes. |
What do I need to have when I apply? |
Full names, social security numbers (if applicable), birth dates of all household members, and the household GROSS income (all sources and for all family members). If a family member does not have a social security number, you may enter 999-99-9999. |
Do you have to be a citizen (legal) to apply? |
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist. |
What do I do if I don’t have transportation? |
If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, call 602-716-2100 for assistance. |
How will I know I am on the waitlist? |
Only eligible 4-5-bedroom applicants will be added to the Rose Terrace PBV Waitlist. Only eligible 1-2 bedroom applicants that meet the Apache ASL Trails property requirements* will be placed on that waitlist. Notification of waitlist status will be sent to the applicant in writing by US Mail and to the applicants Rent Cafe registered email address.
The Housing Authority of Maricopa County will review applications to confirm occupancy eligibility and will then notify those who are ineligibles. Applicants must add all household members to the application before submitting. The applicant portal allows those added to a waitlist to (1) check waiting list status, (2) reply to future ‘Save My Spot’ inquires, and (3) when pulled from the waitlist complete the formal application (‘Certification for Intake’) process online. Applicants not eligible for a 4-5-bedroom unit based on occupancy standards will have to reapply for assistance at another time. |
How do I stay on the waitlist? |
Once placed on the a wailtlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the waitlist, applicants must respond to all correspondence received from the Housing Authority by stated deadlines or you will be removed from the waiting list. |
Waitlist Opening for Housing Authority of Maricopa County Rose Terrace Project Base Voucher Waitlist (4 & 5 Bedroom only) & Apache ASL Trails Project Base Voucher Waitlist (1 & 2 Bedroom only) Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST)
When is the waiting list going to open? |
The Housing Authority of Maricopa County will accept applications for the Rose Terrace Project Based Voucher (PBV) waitlist, bedroom sizes 4-5 ONLY, beginning Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST) |
Where do I apply? |
Apply on the Housing Authority of Maricopa County’s PHA Applicant portal at https://portal.maricopahousing.org Registration is required, and prospective applicants must login to apply. The application will only be available during the waitlist opening. Paper applications will not be accepted; however, if you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How do I apply? |
You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist interest application. See the Public Notice for a list of public computers. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
I am elderly, or disabled, or I have limited English proficiency and require accommodation. |
For accommodations for persons with disabilities in braille or large print please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org at any time before or during the waitlist opening; TDD 602-744-4540. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
After I apply, why does it take so long to receive assistance? |
The Housing Authority is not able to pull names from the wait list until a project based voucher unit becomes available. Wait time depends on unit availability. Applicants when selected from a waitlist are invited to complete a formal application to determine eligibility for the program. |
What if I don’t have a computer? |
Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at either Housing Authority offices, however, a number of public computers are available for your use. Refer to the Public Notice for a list of locations throughout the Valley for free computer access. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
Is there a separate waitlist for veterans, elderly, or disabled persons? |
No – there is one waiting list for the Rose Terrace Project Base Voucher. And one waitlist for Apache ASL Trails property requirement: “eligible households where the head, spouse or co‐head is 55 years of age or older, or is disabled”* All PBV wait lists are stratified by unit size lists and applicants household size must meet the occupancy standards for the available unit sizes. Applicants not eligible for a unit size based on occupancy standards will have to reapply for assistance at another time. See the occupancy standards table. |
What will the process consist of when applying? Do I need to print anything? |
Once you submit an application the Rent Cafe PHA Applicant portal will automatically email a confirmation message about your submission to the email address you used when registering for the portal. You may choose to print the confirmation of submission. |
Can I fill out a paper application? |
Paper applications are not available. Applications for the waitlist can be done online or by telephone. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 10:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How long will the waiting list be open? |
14 days. Waitlist applications will be accepted Monday, May 10, 2021 @ 8:00 a.m. (PST) THROUGH Monday, May 24, 2021 @ 8 a.m. (PST). If less than 50 applications are accepted for Apache Trails by the posted close date/time, the waitlist opening for Apache will be extended until that number is reached. |
If I have a felony will that automatically make me ineligible? What about any criminal activity? |
No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on type of conviction and how long ago it took place. Those who have to register as a sex offender are not eligible. |
Is there going to be anyone available to help fill out the application? |
If you have technical questions, general waitlist application issues, or do not have internet access, a help desk representative is available by calling 602-744-4555. The representative you will speak to is only able to assist with the online application. The representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these questions, visit our websites at www.maricopahousing.org or call 602-744-4500 If you require accommodation, see Instructions for Persons with Disabilities and Persons with Limited English, or complete the waitlist application by telephone by calling 602-744-4555. The waitlist helpline will not be active before or after the waitlist opening closes. |
What do I need to have when I apply? |
Full names, social security numbers (if applicable), birth dates of all household members, and the household GROSS income (all sources and for all family members). If a family member does not have a social security number, you may enter 999-99-9999. |
Do you have to be a citizen (legal) to apply? |
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist. |
What do I do if I don’t have transportation? |
If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, call 602-716-2100 for assistance. |
How will I know I am on the waitlist? |
Only eligible 4-5-bedroom applicants will be added to the Rose Terrace PBV Waitlist. Only eligible 1-2 bedroom applicants that meet the Apache ASL Trails property requirements* will be placed on that waitlist. Notification of waitlist status will be sent to the applicant in writing by US Mail and to the applicants Rent Cafe registered email address.
The Housing Authority of Maricopa County will review applications to confirm occupancy eligibility and will then notify those who are ineligibles. Applicants must add all household members to the application before submitting. The applicant portal allows those added to a waitlist to (1) check waiting list status, (2) reply to future ‘Save My Spot’ inquires, and (3) when pulled from the waitlist complete the formal application (‘Certification for Intake’) process online. Applicants not eligible for a 4-5-bedroom unit based on occupancy standards will have to reapply for assistance at another time. |
How do I stay on the waitlist? |
Once placed on the a wailtlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the waitlist, applicants must respond to all correspondence received from the Housing Authority by stated deadlines or you will be removed from the waiting list. |
Waitlist Opening for Rose Terrace Project Base Voucher (PBV) – March 29, 2021 @ 8:00 a.m. (MST) THROUGH April 12, 2021 @ 8 a.m. (MST)
When is the waiting list going to open? |
The Housing Authority of Maricopa County will accept applications for the Rose Terrace Project Based Voucher (PBV) waitlist, bedroom sizes 2-5 ONLY, beginning at 8 a.m. on March 29, 2020 through April 12, 2021 @ 8 a.m. (MST). |
Where do I apply? |
Apply on the Housing Authority of Maricopa County’s PHA Applicant portal at https://portal.maricopahousing.org Registration is required, and prospective applicants must login to apply. The application will only be available during the waitlist opening. Paper applications will not be accepted; however, if you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How do I apply? |
You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist interest application. See the Public Notice for a list of public computers. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
I am elderly, or disabled, or I have limited English proficiency and require accommodation. |
For accommodations for persons with disabilities in braille or large print please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org at any time before or during the waitlist opening; TDD 602-744-4540. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
After I apply, why does it take so long to receive assistance? |
The Housing Authority is not able to pull names from the wait list until a project based voucher unit becomes available. Wait time depends on unit availability. Applicants when selected from a waitlist are invited to complete a formal application to determine eligibility for the program. |
What if I don’t have a computer? |
Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at either Housing Authority offices, however, a number of public computers are available for your use. Refer to the Public Notice for a list of locations throughout the Valley for free computer access. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
Is there a separate waitlist for veterans, elderly, or disabled persons? |
No – there is one waiting list for the Rose Terrace Project Base Voucher Property. |
What will the process consist of when applying? Do I need to print anything? |
Once you submit an application the Rent Cafe PHA Applicant portal will automatically email a confirmation message about your submission to the email address you used when registering for the portal. You may choose to print the confirmation of submission. |
Can I fill out a paper application? |
Paper applications are not available. Applications for the waitlist can be done online or by telephone. If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555 Monday-Friday from 10:00 AM to 3:00 PM. Saturday 8:00 AM to 12:00 PM. The waitlist helpline will not be active before or after the waitlist opening closes. |
How long will the waiting list be open? |
14 days. Waitlist applications will be accepted March 29, 2021 @ 8:00 a.m. (MST) THROUGH April 12, 2021 @ 8 a.m. (MST) |
If I have a felony will that automatically make me ineligible? What about any criminal activity? |
No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on type of conviction and how long ago it took place. Those who have to register as a sex offender are not eligible. |
Is there going to be anyone available to help fill out the application? |
If you have technical questions, general waitlist application issues, or do not have internet access, a help desk representative is available by calling 602-744-4555. The representative you will speak to is only able to assist with the online application. The representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these questions, visit our websites at www.maricopahousing.org or call 602-744-4500 If you require accommodation, see Instructions for Persons with Disabilities and Persons with Limited English, or complete the waitlist application by telephone by calling 602-744-4555. The waitlist helpline will not be active before or after the waitlist opening closes. |
What do I need to have when I apply? |
Full names, social security numbers (if applicable), birth dates of all household members, and the household GROSS income (all sources and for all family members). If a family member does not have a social security number, you may enter 999-99-9999. |
Do you have to be a citizen (legal) to apply? |
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist. |
What do I do if I don’t have transportation? |
If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, call 602-716-2100 for assistance. |
How will I know I am on the waitlist? |
Only 2-5-bedroom Applicants will be added to the Rose Terrace PBV Waitlist. Notification of waitlist status will be sent to the applicant in writing by US Mail and to the applicants Rent Cafe registered email address.
The Housing Authority of Maricopa County will review applications to confirm occupancy eligibility for 2-5 bedrooms size and will then notify those who are ineligibles. The applicants that meet occupancy standards will be placed on the Rose Terrace Project Based Voucher waitlist and notified. The applicant portal allows those added to a waitlist to (1) check waiting list status, (2) reply to future ‘Save My Spot’ inquires, and (3) when pulled from the waitlist complete the formal application (‘Certification for Intake’) process online. Applicants not eligible for a 2-5-bedroom unit based on occupancy standards will have to reapply for assistance at another time. |
How do I stay on the waitlist? |
Once placed on the Rose Terrace PBV wailtlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the waitlist, applicants must respond to all correspondence received from the Housing Authority by stated deadlines or you will be removed from the waiting list. |
Project Based Rental Assistance Waiting List – Frequent Asked Questions
When is the waiting list going to open? |
Waiting lists are open periodically, you may visit the following website for updates: |
How long after applying will I receive |
Waiting List Applications are selected based upon unit availability. |
Where do I apply forthe Project Based |
PROPERTY LOCATION PROPERTY MANAGEMENT PORTAL Casa Bonitas Surprise, AZ Paradise Homes Surprise, AZ Flora Statler El Mirage, AZ Villa Monte Rosa El Mirage, AZ John Hammond Peoria, AZ Parkview Estates Peoria, AZ Varney Homes Peoria, AZ John Hollar Tolleson, AZ Baden Homes Tolleson, AZ River at Eastline Village Tempe, AZ Heritage at Surprise Surprise, AZ Father Fidelis Guadalupe, AZ |
How do I apply? |
You can use a personal computer, public computer, tablet or your smart phone with internet to access the property management portal. Check your local area for a list of public computers. |
I am elderly, or disabled, or I have limited English proficiency and require accommodation. |
For accommodations for persons with disabilities in braille, large print, additional time, or translation for persons speaking another language, please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org; call the Front Desk at 602-744-4500; or TDD 602-744-4540. |
What if I don’t have a computer? |
Applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available at HAMC Offices; however, several public computers are available for your use. |
What will the process consist of when applying? Do I need to print anything? |
Based upon houses hold size, Online Applications take around 45 minutes to complete. A valid email address is required to complete the online waiting list application. An email address can be obtained at no charge from the following Vendors: Gmail, Yahoo, or Hotmail. No printing is required. Ensure that you have all application related information for all household members, including but not limited to income, assets, and vital records. |
Can I fill out a paper application? |
Paper applications are not available. For accommodations for persons with disabilities in braille, large print, additional time, or translation for persons speaking another language, please contact Barbara Grambs at 602-744-4533 or email Barbara at b.grambs@maricopahousing.org; call the Front Desk at 602-744-4500; or TDD 602-744-4540. |
How long will the waiting list be open? |
The waiting list will be closed when the average wait is one year or more. Announcements of closing |
If I have a felony will that automatically make me ineligible? What about any criminal activity? |
No, a felony does not automatically make you ineligible for HAMC housing programs. You may still be Those who must register as a sex offender are not eligible. |
Is there going to be anyone available to help fill out the application? |
If you do not have internet access or require special assistance, applicants will have to access a |
What do I need to have when I apply? |
A least 45 minutes of time to complete one (1) application. Full names, social security #’s (if applicable), and birth dates for all household members and all household income for every family member. |
Do you have to be a citizen (legal) to apply? |
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from waitlist. |
How will I know I am on the waitlist? |
Login to the Property Management Portal for each property you have applied. Application Status is listed under “My Applications and Certifications”. |
How do I stay on the waitlist? |
Application updates are required every 60 days after applying to remain on the waiting list. If there are no application changes or updates, the applicant must check “no changes and provide an application date stamp. Failure to provide an application update every 60 days will result in the automatic removal of the Wait List application. |
Quick Start Videos
Video – How to apply to an open PHA waitlist (new user – Register & Apply)
Video – How to apply to an open PHA waitlist (existing user – Login & Apply)