Per public notice the 2023 HCV Wait List closes 8:00 AM Friday, August 25, 2023
You must call and speak with a helpline representatives at 602-744-4555, or customer service at 602-744-4500 or email HAMC at info@maricopahousing.org prior to the waitlist closing in order to receive help with the 2023 HCV Wait List application process.
(Click here to Download the full PDF version of the FAQ)
Housing Authority of Maricopa County (HAMC) Housing Choice Voucher Waitlist Frequently Asked Questions (FAQ)
When is the wait list going to open?
8:00 AM Tuesday, July 25, 2023 – 8:00 AM Friday, August 25, 2023
What type of waiting list is opening?
“Random Lottery Style Placement” for the Housing Choice Voucher Program Wait List
What does “Random Lottery Style Placement” mean?
A random “lottery” style placement means:
•At the close of the wait list opening period, HAMC conducts a random electronic lottery.
•Each pre-application is assigned a number and a computer program randomly selects the lottery winners, that is, the number of
applicants to which HAMC estimates will be able to provide assistance within the next twelve months.
When HAMC conducts a lottery, all pre-applications in the lottery pool have an equal chance of being selected. During the pre-application
process, application date and time and any “local preference” for which you might, eventually, be eligible for do not help or hurt your
odds of being selected in a lottery. Only the total number of applicants in the lottery pool impacts your chance of being selected for
placement on the 2023 HCV Wait List. No pre-application has a better chance of being selected than another.
Where do I apply?
During the wait list opening, you may apply by going to https://portal.maricopahousing.org/ and then selecting “Applicant Login”.
If you are a first-time user, click “Register Now” and select “I do not have a registration code”.
If you are an existing user, complete the login information.
If you require special assistance or do not have internet access, you may contact the helpline by telephone by calling 602-744-4555,
Monday-Friday from 10:00 AM to 3:00 PM.
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
How do I apply?
You can use a personal computer, public computer, tablet or your smart phone with internet to access the waitlist pre-application.
Wait list pre-applications will be accepted online at: https://portal.maricopahousing.org/ during open enrollment.
Step 1. Go to the link: https://portal.maricopahousing.org/
Step 2. Click on Applicant Login
Step 3. If you do not have a login with HAMC, click “Register Now” and click “I do NOT have a registration code” and create an account.
After you create an account, login with your username and password.
If you do have an existing account, login with your username and password.
Step 4. Go to “Apply to Waiting Lists”
Step 5. Complete and submit the pre-application for the HCV waiting list.
If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555
Monday-Friday from 10:00 AM to 3:00 PM.
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
I am elderly, or disabled, or I have limited English proficiency and require accommodation.
Applicants with disabilities or those that do not have electronic submission access may be assisted by external organizations.
For accommodations for persons with disabilities in braille, large print, additional time, or translation for persons speaking another
language, please email info@maricopahousing.org during open enrollment or call or TDD line at 602-744-4540.
If you require special assistance or do not have internet access, contact our waitlist help line by calling 602-744-4555.
Monday-Friday from 10:00 AM to 3:00 PM.
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
After the lottery, how will I know if my pre-application was selected for the 2023 HCV Wait List?
Only those verified pre-applications received by the close of the wait list opening period will be accepted as eligible pre- applications.
The date and time the pre-application is received is the date and time it is submitted electronically.
Pre-applications that are selected in the random lottery will be notified in writing of their placement on the 2023 HCV Wait List.
Pre-applications that are NOT selected in the random lottery will be notified in writing that they were not selected for placement. Preapplications
that are not selected may enroll again at the next wait list open enrollment period.
After I apply, what can I expect?
The following must take place, prior to receiving assistance through the HCV Program:
1. Wait list has closed.
2. Random Electronic Lottery has completed.
3. Notification has been sent to all pre-applicants (those selected from the wait list and not selected)
4. A voucher becomes available.
5. Wait List is generated.
6. Pre-Applications that reach the top of the wait list are selected to determine program eligibility.
7. Program Eligibility (Intake Certification) is completed by applicant and verified by the HAMC.
What if I don’t have a computer?
Pre-applications can be completed on any computer, tablet, or smartphone with Internet access. Public computers are not available
at HAMC offices; however, a number of public computers are available for your use. Refer to Attachment C for a list of locations
throughout the Valley for free computer access.
If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555
or 480-350-8076 Monday-Friday from 10:00 AM to 3:00 PM.
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
Is there a separate waitlist for veterans, elderly, or disabled persons?
No – there is one waiting list for the Housing Choice Voucher Program (Section 8).
What will the process consist of when applying? Do I need to print anything?
It is recommended that once you submit your pre-application electronically that you print the confirmation page. Note that if you
provided a valid email address, a confirmation email with the same information will be emailed to that address.
Can I fill out a paper pre-application?
Paper pre-applications are not available. Application for the wait list can be made online or by telephone. If you require special
assistance or do not have internet access, contact our waitlist help line by calling 602-744-4555.
Monday-Friday from 10:00 AM to 3:00 PM.
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
How long will you be accepting pre-application for placement on the 2023 HCV Wait List?
31 days. Pre-applications will be accepted 8:00 AM Tuesday, July 25, 2023 – 8:00 AM Friday, August 25, 2023
If I have a felony will that automatically make me ineligible? What about any criminal activity?
No, a felony does not automatically make you ineligible for housing authority programs. You may still be eligible for the program depending on
type of conviction and how long ago it took place. Those who have to register as a lifetime sex offender are not eligible. For additional
eligibility requirements, please see Attachment A.
Is there going to be anyone available to help fill out the pre-application?
If you have technical questions, general waitlist pre-application issues, or do not have internet access, a help desk representative is
available by calling 602-744-4555. The representative you will speak to is only able to assist with the online pre-application. The
representative will not be able to answer program or eligibility questions or other housing related questions. For answers to these
questions, visit our websites at https://maricopahousing.org or call 602-744-4500.
If you require special assistance or do not have internet access, complete the interest application by telephone by calling 602-744-4555
Monday-Friday from 10:00 AM to 3:00 PM
HAMC HCV office hours are 8am -5pm M-F . Our main line is 602-744-4500. We are available to assist the public with affordable housing question including the wait list.
What do I need to have when I apply?
Full names, social security numbers (if applicable), birth dates of all household members, and the total of household GROSS income (all
sources and for all family members). If a family member does not have a social security number, you may leave it blank. See attachment B
for more details.
Do you have to be a citizen (legal) to apply?
Anyone can apply, but someone in your household must have legal residency. This will be confirmed when your name is pulled from
waitlist.
What do I do if I don’t have transportation to access the internet?
If you need transportation trip planning assistance, please contact Valley Metro at 602-253-500, TTY 602-251-2039, or
http://www.valleymetro.org/. Dial-a-Ride offers different types of services depending on the city or town in which you live. To find
out what type of service exists in your city, call 602-716-2100 for assistance.
How will I know I am on the waitlist?
Pre-Applicants selected from the lottery will be added to the HCV Waitlist and provided with a registration code for HAMC’s online
applicant portal. The applicant portal allows those selected in the lottery to check their waiting list status, reply to future ‘Save My Spot’
inquires, and when pulled from the waitlist, complete the program eligibility application (‘Intake Certification”) process online.
How do I stay on the waitlist?
Once placed on 2023 HCV waitlist, applicants must notify the Housing Authority of any and all address changes. Finally, while on the
waitlist, applicants must respond to all correspondence received from the Housing Authority or you will be removed from the waiting
list.
Attachment A
ELIGIBILITY REQUIREMENTS
The HAMC must deny assistance for the following:
1. Any household member is subject to a lifetime registration requirement under a state sex offender registration
program in the state where the housing is located, as well as in any other state where a household member is known
to have resided.
2. Any household member has ever been convicted of drug related criminal activity for the production or manufacture of
methamphetamine in any location, and/or on the premises of federally assisted housing.
Applicants that are selected from the Waitlist must meet the current Income limits, see below:
Attachment B
New Registrants
Current Registrants/Existing Users
Note:
Current Registrants/Existing Users are applicants who have applied for hosuing at another community/property or program
operated or not operated by Housing Authority of Maricopa (HAMC). The HAMC is not able to change or modify login information
for current/registrants or existing users. You must reset your password or create a new profile with a different email address.
Attachment C
*2016 Community Resources Listing in PDF, (Click here to Download the full PDF version of the FAQ)
