Update # 3 Restored Operational Call Routing
9/18/2024 – 2 PM
Phone carrier services restored for inbound and outbound calls. Callers may contact their HAMC point of contact using the 10 digit direct dial phone numbers in our directory.
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Update #2 Interim Call Routing
9/18/2024 – 8 AM
Temporarily, to restore a level of phone service, all directory phone numbers 602-744-45XX will be answered by an auto attendant system.
To reach your HAMC Point of contact by phone:
1. Dial their extension at any time after the greeting starts
2. Use the dial by name feature when prompted by the greeting.
How do I know the point of contacts extension?
1. Open our web published internal directory on the contact page here
OR
2. Example
- You dialed 602-744-4509 (for example)
The last 3 digits of the 10 digit number is the phone extension. - While the greeting is playing dial 509 to reach the phone of the HAMC Point of contact you attempted to direct dial.
Thank you for your patience.
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Outage Alert Notification
9/17/2024
HAMC is experiencing phone outage due to a carrier issue. We are unable to receive or place calls at this time.
An updated notification will be posted when the Carrier has resolved the issue.
You may still email your HAMC point of contact for any time-sensitive matters.
Thank you for your patience.