FAQ - Miscellaneous Questions

DISCLAIMER: While these answers here are believed to be correct and according to HAMC / HUD policy, every situation is different and many factors may influence each individual situation. All HAMC decisions and rules must conform to federal, state and local laws, as well as HUD policy and approved HAMC operational guidelines.

M1. None of these answers relates to a question I have. How do I get more information? Who do I contact?

If you have a question that is not answered here, contact the appropriate department staff found here in the staff directory section.

M2. I would like to offer some suggestions for your website. I have found a problem or inaccurate information, who do I contact?

You can reach John Deal at jdeal@maricopahousing.org or at 602-744-4503.
Suggestions or even criticisms are welcome, sometimes.

M3. The answers here are too vague. How can I get exact answers to my questions?

The questions and answers found here are not detailed because every situation is different, depending on the specific circumstance of each case. These answers are intended to serve as a general guide to basic HAMC housing and operational policy. If you need precise information on a particular problem, please contact the appropriate manager, case worker or other staff member. Our staff directory...

M5. I want to speak to HUD, the US Department of Housing and Urban Development. Is there a local office?

HUD has an office in Phoenix. The address is:
Department of Housing and Urban Development
One North Central Avenue – Suite 600
Phoenix, AZ 85004
Phone: (602) 379-7100
Fax: (602) 379-3985
TTY: (602) 379-7181

M7. I know about a tenant committing fraud. He works but does not pay any rent. Who do I contact?

HUD and HAMC take fraud very seriously, and the penalties for those caught and convicted of doing it are severe.

If you suspect fraud of any type affecting HAMC programs, the usual first step is to contact HAMC. Information about possible fraud or misuse of public funds should be transmitted to a manager or case worker.

HUD has a department dedicated to fighting fraud, waste, abuse, and any serious mismanagement in HUD-funded programs and operations. Here is the contact information.
Office of Inspector General (OIG)
HUD OIG Hotline (GFI)
451 7th Street, SW
Washington, DC 20410
Hotline: 1-800-347-3735 (Toll free)
Fax: (202) 708-4829
Email: hotline@hudoig.gov

You can download a copy of HUD form 1140, “Things you should know” about this topic. HUD also has a brochure with similar information called “Is fraud worth it?” that can be viewed at the HUD website.

The state of Arizona also has a fraud office that handles more generic issues, including but not limited to a. persons not reporting earned income, b. incorrect reporting of persons living in home, c. persons working while receiving unemployment insurance benefits, d. misuse of food stamps, e. falsifying information on applications, f. unreported property or assets, g. persons receiving dual benefits from more than one state, h. fraud and misuse of any DES program, and i. any other form of welfare fraud. Here is the contact information:
Office of The Attorney General
Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926
Telephone: (602) 542 -5763 or (800) 352 -8431 (outside the Phoenix metro area)
Email: consumerinfo@azag.gov

M8. I believe I have been the victim, of housing discrimination. Who do I contact?

Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint

HUD has an excellent online brochure called “Equal Opportunity for All” that provides basic information about the “Fair Housing Act.” This document can be viewed here.

If you have been the victim of housing discrimination, Please follow this link to the appropriate federal agency. You can even file an online complaint.

M9. I want to speak to the Director. How do I contact the HAMC Director's Office?

The telephone number is 602-744-4508.

M10. Is the Housing Authority of Maricopa County part of Maricopa County government?

No. We are affiliated with Maricopa County but we are an independent agency with our own Board of Commissioners. We are 100% funded by the federal government and so we do not receive any money from local governments.

M11. Are there any jobs available at HAMC? Who do I contact?

HAMC posts all job opportunities on it’s website.

M12. I have a company. We are painting contractors (or architects, or exterminators, or HVAC technicians or consultants). How do we get information on bids and contracts?

All procurements are subject to HUD rules and HAMC internal regulations. Requests for Proposals (RFPs) are posted on this website.

M13. I have a question about building permits (or utility service, zoning, trash pickup, mortgage problems and/or neighborhood conditions). Who do I call?

Although we get a great many calls about these issues, they do not pertain to us and we cannot help. HAMC deals exclusively with housing assistance to low income individuals and families in certain areas of Maricopa County, Arizona.

Questions regarding permits, zoning, utilities, street repair, and other similar problems are handled by local city governments. Please consult the Yellow pages or do an Internet search for the appropriate entity.

If you have foreclosure related questions, the Arizona Attorney General has a very good page with much useful information:
http://www.azag.gov/consumer/foreclosure/index.html

M14. I need more information. Where can I go to find detailed information about HUD programs and housing?

The best source is the HUD USER website. This is an excellent source for a wide range of articles, data and general information about many different aspects of housing in the US and government programs involved in gathering data, regulating and providing assistance for housing. Here is the link: http://www.huduser.org/

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Disclaimer: The information in the FAQ sections is deemed to be reliable, but in some cases it may vary because of specific factors not considered here. In all matters, any application, agreement, authorization form, or contractual obligation is subject to state and federal laws, HUD regulations and the terms of the documents signed with applicants, tenants and landlords. The answers provided here are intended only as a guide intended to cover many common questions received on a daily basis from the public. Please consult a HAMC case worker or manager for more information. If an official position is required on any case (contract, tenant, landlord, applicant), it will be determined based upon the history and situation of that specific case according to policy stipulated in the HAMC Operations Manual approved by the Board of Commissioners.